Terms & Conditions

Right to cancel:
You can cancel and withdraw from your order within 2 weeks of receiving your goods. No reason is necessary for the withdrawal, which may be given in writing (an e-mail will suffice) or by returning the goods (at our risk). This right will have been fulfilled if you return the goods before the expiry of this period to:

Harry Edwards Sanctuary Ltd, Burrows Lea, Hook Lane, Shere, Guildford, Surrey GU5 9QG

We will pay the costs of returning the goods for you if the total value of your order exceeded £40.

Please note that the telesales law forbids the return of certain goods.

The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.

Data protection:
We store and process customer data in accordance with current legal requirements.

You are entitled to receive information and to amend, block and delete your stored data. Please contact info@burrowslea.org.uk or send us your request by post or fax.