Privacy Policy & Use Of Cookies

Protecting your privacy is important to us. This privacy statement describes how we collect, use and safeguard any personal information passed to us via this web site.

All confidential information that is requested by the site is transmitted using Secure Socket layer (SSL). SSL ensures that the data is encrypted using our unique digital certificate, and this ensures that the data cannot be seen by others during transmission.

Payment processing is provided by a third party, Paypal, who process all credit card transactions for this site. Your card details are not seen or held by us. You will be taken to Paypal's site to complete secure checkout. Their security and privacy policies can be found linked from their payment pages.

Data Protection Statement
As required by UK data protection legislation, we follow strict security procedures in the storage and disclosure of information you have provided, to prevent unauthorised disclosure. If you are just browsing this web site, then no personal details will be requested and none will be stored at our data centre. If you register with this web site, or have been registered automatically, then you will be required to enter some personal details. These details are used by us for authentication purposes on the web site itself and to help us personalise the web site content. It also helps us process your purchases and communicate with you regarding our products and services. Note that the mailing list(s) operated by this web site are opt-in and you may unsubscribe from these at any time. Your information will never passed on to other organisations except where required by law.

Communications Opt Out
If your email address is held on this web site for communications purposes and you wish it to be removed then please email your request to the data protection officer at

Cookie Statement
This e-commerce website uses cookies stored by your web browser in order to maintain your shopping cart information during your visit as required by the operation of the shop software. When using this site, a cookie will be saved to your computer in order to manage your use of the shopping cart. We do not use cookies to track your internet usage outside the Sanctuary Shop. By continuing to use this site, you agree to this usage.

Linked Internet Sites
This site may contain links to other sites. Please be aware these other sites may have a privacy policy that differs to those described here.

Your Right of Access and Correction
On request we will send you all the information we have on you in our database. Note that there may be a charge for this as permitted by law. If you believe the information is in any way incorrect, then please write to us as soon as possible at: The Data Protection Officer The Sanctuary, Burrows Lea, Hook Lane, Shere, Near Guildford, Surrey GU5 9QG

Any necessary corrections will be made as soon as possible.